Privacy Policy

Last updated: August 2026
This policy applies to all services provided by Kitsune Casino.

1. Introduction

This Privacy Policy explains how Kitsune Casino ("we", "us", or "our") collects, uses, discloses, and protects your personal information when you visit our website, register an account, or use our online casino services (collectively, the "Platform").

We are committed to protecting your privacy and handling your data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and all applicable UK gambling regulations. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

We may collect the following categories of personal data:

• Identity Data: name, date of birth, gender, username or player ID.
• Contact Data: email address, phone number, postal address.
• Verification Data: passport, driving licence, utility bills, bank statements (used for Know Your Customer and anti-money laundering checks).
• Financial Data: payment method details, deposit and withdrawal history, transaction records.
• Technical Data: IP address, browser type and version, device information, operating system, time zone setting, and cookie data.
• Usage Data: pages visited, games played, bets placed, session duration, and interaction with our services.
• Marketing and Communication Data: your preferences regarding promotional communications and how you wish to be contacted.

3. How We Use Your Information

We use your personal data for the following purposes:

• To create and manage your player account
• To verify your identity and comply with legal and regulatory obligations, including KYC, AML, and responsible gambling requirements
• To process deposits, withdrawals, and other financial transactions
• To provide, personalise, and improve our gaming services and website functionality
• To detect and prevent fraud, cheating, and money laundering
• To send important service notifications, updates, and security alerts
• To provide customer support and respond to your enquiries
• To comply with our legal obligations and any conditions imposed by the relevant gambling authority
• To conduct research and analysis to improve our products and user experience

4. Legal Basis for Processing

We process your personal data on the following legal bases:

• Performance of a contract: processing necessary to provide the services you have requested.
• Compliance with legal obligations: processing required to meet regulatory and legal duties, including those related to gambling.
• Legitimate interests: processing necessary for fraud prevention, service improvement, and ensuring the security of the Platform, where such interests are not overridden by your rights.
• Consent: where you have given explicit consent, for example for certain marketing communications.

5. Sharing Your Information

We may share your personal data with the following categories of recipients:

• Payment service providers and financial institutions to process transactions
• Identity verification and fraud prevention agencies
• Independent auditors and testing laboratories for game fairness and RNG certification
• Regulatory authorities, including gambling commissions and law enforcement, where required
• Professional advisers such as lawyers and accountants, where necessary
• Third-party service providers who assist us in operating the Platform, under strict data processing agreements

We do not sell your personal data to third parties for their own marketing purposes.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes described in this policy, including for the satisfaction of any legal, regulatory, accounting, or reporting requirements. Typically, we keep your data for a minimum of 6 years after account closure to comply with gambling regulations, after which it is securely deleted or anonymised.

7. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

• Right to access – request a copy of the personal data we hold about you
• Right to rectification – correct inaccurate or incomplete data
• Right to erasure – request deletion of your data in certain circumstances
• Right to restrict processing – limit how we use your data
• Right to data portability – receive your data in a structured, commonly used format
• Right to object – object to processing based on legitimate interests
• Right to withdraw consent – where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us using the details provided at the end of this policy. We may need to verify your identity before processing your request.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyse website usage, and provide personalised content. You can manage your cookie preferences through your browser settings or our cookie consent banner. For more detailed information, please refer to our separate Cookie Policy.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. All sensitive data is transmitted using SSL/TLS encryption. Access to personal data is restricted to authorised personnel who require it for legitimate purposes.

10. International Transfers

Your data is primarily processed within the United Kingdom and the European Economic Area (EEA). Where we transfer data outside these regions, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions recognised by the UK.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically to stay informed.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact our Data Protection Officer via the contact details provided on the Kitsune Casino official website. You may also reach out through the customer support live chat.

Kitsune Casino is committed to protecting your privacy and processing your personal data fairly and lawfully. For details about our licensing and regulatory status, please refer to the official site.